NEW ZEALAND CERTIFICATE IN BUSINESS ADMINISTRATION AND TECHNOLOGY (L3)
Level 3 - NZQA Ref: 2452
This qualification provides New Zealand business entities with people who have introductory business administration and technology skills working in a range of supervised general office administration roles. Graduates of this qualification will having general technical and administrative skills that can contribute to improving performance and productivity. Graduates will also be able to operate business technologies and perform a range of administrative tasks in a bi- and multi-cultural environment.
3 Programme Options
There are three possible options to achieve the graduate outcomes of this qualification. If these three options do not suit your unique needs then select individual standards from the list below. You can then determine your own additional specific content to ensure your programme will meet the required qualification outcomes.
We have developed a separate technical specification to include in your programme approval documentation to help save time and ensure requirements are met.
Linking standards to qualification outcomes
Our technical specification clearly shows how each standard (or set of standards) directly links to each graduate outcome. This linkage is provided in detail where needed down to the level of ER, Explanatory Note etc.
Employment and/or community pathways
Graduates of this qualification will have the skills and knowledge to work or gain employment, in a wide range of supervised general office administration roles in a variety of sectors.
These may include: receptionist, data entry operator, front line customer service roles, call or contact centre operators, secretary, office support workers.
Different price options are available based on the unit standards selected. Contact us for a customised quote based on your unique needs.
Pathway from lower
This qualification may build on from:
National Certificate of Education Achievement (NCEA) Level 1, 2 or 3, or Foundation qualification including Computing.
Pathway to higher
New Zealand Certificate in Business (Administration and Technology) (Level 4)
New Zealand Certificate in Business (Accounting Support Services) (Level 4)
New Zealand Certificate in Business (First Line Management) (Level 4)
New Zealand Certificate in Business (Small Business) (Level 4)
New Zealand Certificate in Business (Introduction to Small Business) (Level 3)
New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)
|List of all Unit Standards||Level||Credits|
|121 Demonstrate and apply knowledge of office equipment and administration processes||View details||2||5|
|122 Provide office reception services||View details||3||5|
|123 Use office information, copying, and telecommunication systems||View details||3||5|
|3494 Write minutes for a formal meeting||View details||3||3|
|376 Employ customer service techniques to accommodate customer behavioural styles in a workplace||View details||3||2|
|9681 Contribute within a team or group which has an objective||View details||3||3|
|29795 Apply ethical behaviour when using digital tools||View details||3||5|
|29796 Collaborate effectively with others in a digital environment||View details||3||7|
|29786 Produce a spreadsheet for organisational use||View details||3||3|
|12886 Customise software features and create document templates for generic text and information management||View details||3||6|
|108 Apply text processing skills to produce business documents||View details||3||5|
|112 Produce business or organisational information using word processing functions||View details||3||5|
|12887 Integrate text and images and manage multiple files for generic text and information management||View details||3||6|
|29787 Produce and use a database to provide a solution for organisational use||View details||3||3|
|29792 Use a desktop publishing application to produce documents||View details||3||4|
|Data integration (word processing, spreadsheet, and database)|
|29785 Use a word processing application to integrate images, spreadsheet and database data into documents||View details||3||4|